OpenDNS launches FamilyShield

FamilyShield

FamilyShield

We at GBData have long been supporters of OpenDNS, however they have just launched a new free service aimed at protecting families from the darker side of the internet.  This service, called FamilyShield redirects all DNS queries to their own servers to decide if the site is listed and if so, should it be blocked.  The sites are voted for via its own users, including additions and therefore whilst not foolproof, is a great way for the community to take an active role in the selection of which content is apppropriote for their needs, on a case by case basis, as well as deciding if the proposed categories are in fact correct.

For families it is great, because most broadband connections are now made by router, by making a change here you can easily protect every PC in the home.  It is not foolproof, and advanced users can sign up for the normal OpenDNS service to take greater control.

We whole heartedly support the launch of this free service, and recommend all families to change to this service now.

How can I upgrade my account for a larger capacity?

When your account gets to within 95% of the maximum of your current size, you will start getting warning emails.

To upgrade your account, simply drop us an email, and we will upgrade your account imeadiatly.

You will be invoiced for the difference in fees between your previous monthly amount and the new, upgraded monthly amount.

How will I know if a backup is successful?

When you use the GBData online backup software to protect your PC data, Once a backup is complete, you will, within minutes, receive an e-mail notification that tells you if your backup was successful or not.

If your backup failed, this email will also provide the reason for the failure.

Additionally, this notification gives you further information on the number of files that have been transferred, updated, deleted and moved.

Also the time taken to backup, and errors that may have occurred.

What if I have alot of data to backup?

Seed Load Utility

If you have a lot of data (e.g. 500GB) to backup to the GBData online backup server, it would take a considerable amount of time to perform the first full backup through the Internet.

If you run into this problem, GBData online backup can offer you a Seed Load Utility to back up your backup set to local hard disk (instead of directly to the backup server).  Once complete simply send this mobile hard drive back to us, and we will upload all of your data to our servers.   Once complete we will notify you that you can commence online backups,

This could then save you days (even weeks) of performing your first full backup. Since subsequent backup will be incremental backup (only new or updated files will be uploaded to the server) you should have no problems uploading your backup data afterwards.

Is the Free online backup trial software the same as the fully paid for version?

The trial software for remote backup is identical to the paid version, the only difference is that you are restricted to the total amount of data that you can store on our servers during the trial.

Do I need to enter credit card information when downloading the free trial?

In a word, no.

When you sign up for the GBData online backup free trial, all we ask  for is your name and email address.  That is all, then just click on the proceed button to accept our terms and conditions, and proceed to the download page.

From here you can choose the correct version, and download it.  Once installed you are free to use it as often as you want, with a data size limit of 80G, for 30 days.  After t his, if you want to subscribe to a paid service, simply contact us to get this set up.  If not then you are free to continue using the service with a reduced data limit of 500M for as long as you want.

What operating systems does your software run on, and the minimum PC spec.?

The GBData online backup or remote backup software operate under most operating systems.  The technical details follow:

Operating Systems

  • Windows 95 / 98 / ME / NT / 2000 / XP / 2003 / Vista
  • Linux kernel 2.4 or above
  • NetWare 5.1 or above
  • Solaris 2.x or above
  • AIX
  • HP-UX
  • FreeBSD
  • Mac OS X 10.3 or above
  • All other operating systems that supports Java2 Runtime Environment 1.4.0 or above

Minimum Spec.

  • Memory: 128MB (minimum) o 256MB (recommended ) ·
  • Disk Space: 110MB ·
  • Network Protocol: TCP/IP (http/https)

What if I am working on a file when the backup runs?

Do you often have files open on your computer whilst the GBData remote backup software is running a backup?
With GBData the backup software is able to successfully backup all open files located on the PC on which the software is running.
The software utilises a Windows process called “shadow Copy” to take a copy of the open files, so that you may continue to work on them, while the backup runs in the background.

I have more than one computer that needs protecting, will this cost more?

GBData online backup software can be installed on multple PC’s without a problem.  For instance how about a couple of PC’s, a server, a couple of laptops, all needing backup?
With the GBData online backup software and one backup account you can safely protect them all, you just install the service, and create a new backup set. If you want assistance on how to do this, drop us a line and we will happily call you and walk you through the process.

What if I don’t want to continue after the free trial?

No problem. At the end of the online backup trial, your data storage limit will automatically be reset to 500M, and you are free to use this for as long as you wish. (Yes you can get something for nothing!).  The only criteria is that you must actually continue to use the service.
If you do not, after 60 days the account is automatically deleted. If at any point you wish to upgrade to a paid account with a higher limit, then simply drop us an email and we can arrange this immediately.